About Us
Last Updated: January 2026
Illuminating Spaces, Defining Style
Welcome to Suunli, your premier destination for exquisite indoor decorative lighting. Founded on October 12, 2024, Suunli was born from a passion for transforming ordinary rooms into extraordinary spaces. Based in the innovative heart of Shenzhen, China, we combine global design inspiration with meticulous craftsmanship to deliver lighting solutions that elevate your home's ambiance, aesthetics, and mood.
Our Story: A Vision Sparked in 2024
The concept for Suunli ignited from a simple observation: while the market offered functional lighting, there was a distinct need for accessible, high-quality decorative lighting that served as both an art piece and a source of warmth. On October 12, 2024, we established our headquarters and warehouse in the Hongfa High-tech Park in Shenzhen, a global hub for technology and manufacturing excellence.
This strategic location allows us to work directly with skilled artisans and engineers, ensuring stringent quality control from the design phase to the final product that arrives at your door. Our mission is clear: to bridge the gap between exceptional design, reliable quality, and direct customer value by shipping our curated collections straight from our Shenzhen warehouse to homes across the United States.
Our Commitment to You: Quality, Security, and Service
At Suunli, your satisfaction and security are the cornerstones of our operation.
- Uncompromising Quality: We specialize in new, premium indoor decorative lighting only. Every fixture and lamp is selected or designed to meet our standards for durability, style, and performance.
- Secure Shopping Guarantee: Your peace of mind is paramount. The Suunli website is secured with an industry-standard SSL certificate, guaranteeing that all your personal information and payment details are encrypted and protected from unauthorized access.
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Customer-Centric Policies:
- Straightforward Shipping: We offer free shipping to the USA. Orders are processed within 1-2 business days and typically arrive within 8-14 business days.
- Hassle-Free Returns: We stand behind our products with a 30-day return policy for both defective and non-defective items (in new condition). While we do not charge restocking fees, we require a quick pre-approval from our support team for all returns to ensure a smooth process.
- Multiple Payment Options: Shop with convenience using all major credit cards (Visa, Mastercard, American Express, Discover, JCB) or digital wallets like PayPal and Google Pay.
Our Home in Shenzhen
Our entire operation is centered at Building 2, Hongfa High-tech Park, Shiyan Street, Baoan District, Shenzhen, Guangdong Province, China 518108. This integrated space houses our design, logistics, and customer service teams, allowing for seamless coordination and efficient dispatch of every order. We take pride in our direct-to-customer model, which ensures you receive carefully packaged products with attention to detail.
Connect With Us
We believe in building lasting relationships with our customers. Our dedicated support team is readily available to assist you remotely during Central Standard Time hours (Monday-Friday: 9:00 AM – 6:00 PM; Saturday: 10:00 AM – 3:00 PM). Reach out to us via:
- Email: support@suunli.com
- Phone/WhatsApp: +86 187 7313 2568
- Office Tel: +86 755 3292 5789
- Live Chat: Directly on our website during business hours.
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Thank you for allowing Suunli to light up your world. We are more than a retailer; we are your partner in creating beautifully illuminated spaces.
The Suunli Team